FAQ
Find answers to our most frequently asked questions.
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What is QuarterMode Gaming?
QuarterMode Gaming is a proudly Canadian-owned online store specializing in high-quality gaming peripherals, tech gadgets, and custom apparel. We provide innovative products that enhance gaming setups, support streamers, and bring the latest tech to the Canadian gaming community.
What types of products do you sell?
We offer a range of gaming essentials, including wireless gaming controllers, streaming USB microphones, LED gaming lights, headsets, mechanical keyboards, wireless mice, SSDs, air dusters for keyboards, gaming chairs, and more. We also provide print-on-demand T-shirts for gamers.
Why should I shop at QuarterMode Gaming instead of other retailers?
As a Canadian-owned business, we focus on fast and reliable shipping within Canada, avoiding long wait times and high import fees. We curate a selection of high-performance, gamer-approved products, ensuring top-tier quality and customer satisfaction.
Do you ship outside of Canada?
Currently, our primary focus is serving Canadian gamers. However, we are expanding our shipping options and may offer international shipping in the future. Stay updated by signing up for our newsletter at www.quartermode.com.
How does the print-on-demand T-shirt service work?
Our print-on-demand service allows gamers to order custom or pre-designed T-shirts that reflect their gaming passion. Simply browse our collection or upload a custom design, and we’ll print it on high-quality apparel before shipping it directly to you.
How long does shipping take?
Orders typically ship within 1-3 business days, and delivery time varies based on your location within Canada. We provide tracking details so you can monitor your package’s journey.
What is your return and refund policy?
We accept returns within 30 days of purchase if the product is unused and in its original packaging. If you receive a defective or damaged item, contact us at support@quartermode.com for assistance with a replacement or refund.
Do you offer warranties on your products?
Many of our products come with manufacturer warranties. If you experience an issue, reach out to us, and we’ll assist you in the warranty claim process or provide a solution that ensures your satisfaction.
Do you support the Canadian gaming and esports community?
Yes! We are passionate about gaming and actively support the Canadian esports and gaming scene. We’re always looking for opportunities to collaborate with streamers, competitive players, and gaming communities. If you're interested, contact us at support@quartermode.com.
How can I stay updated on new products and promotions?
Sign up for our newsletter at www.quartermode.com to get exclusive updates on new arrivals, gaming news, and special promotions. You can also follow us on social media for the latest trends and deals.